Windows has a troubleshooting tool that deals with the nastiest bugs and errors. Run the Keyboard and Mouse Troubleshooter Reboot your computer and check if your mouse and keyboard work without issues. Select Uninstall on the confirmation pop-up to proceed.Right-click the driver and select Uninstall device.Windows automatically reinstalls the driver(s) when your computer restarts. Uninstall the driver and reboot your computer if Device Manager says you have the best driver for your device. Select Search automatically for drivers.Right-click your mouse or keyboard driver and select Update Driver. ![]() Expand the Keyboards and Mice and other pointing devices categories.Press the Windows key + X and select Device Manager in the Quick Link menu.Updating your mouse or keyboard drivers in the Windows Device Manager should get them working correctly again. Your mouse and keyboard might stop working if their drivers are corrupt or outdated. Update or Reinstall Your Keyboard and Mouse Driver In that case, updating your keyboard and mouse drivers might resolve the problem. The issue could be software-related if your computer doesn’t respond to any keyboard or mouse. You can try plugging in a different keyboard and mouse. If your wireless mouse or keyboard has a transmitter, ensure the transmitter fits securely in your PC’s USB port. If you don’t have a functional mouse or trackpad, navigate to Bluetooth using your keyboard arrow keys and press Enter to turn it on. Press the Windows key + A to open Action Center and turn on Bluetooth. Otherwise, your wireless mouse or keyboard won’t connect to your PC. You should also ensure that your computer’s Bluetooth is active. Replace their batteries if they keep turning off or disconnecting from your PC. If you’re using a wireless mouse or keyboard, check the battery level and charge it if low. Wireless or Bluetooth accessories mice may malfunction due to low battery or charge. ![]() Adjust the cables if dislodged from their designated ports, or remove and reinsert them. Check the cables for signs of wear and tear, and ensure they fit securely in your PC’s USB ports. If you’re using a wired mouse or keyboard, ensure the cables aren’t loose or damaged. Use your mouse to type or navigate through Windows as you search for a permanent fix. That’ll open the On-Screen Keyboard (OSK). ![]()
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